Automatic SMS policies

New appointments require an exact branch with approved SMS services, prices and stylists. Existing appointment cancellation requires a separate owner approval and the customer's current permission to manage that appointment. When one eligible future appointment is available, the assistant sends a cancellation review first. A later YES confirms it. Shared or unclear appointments need the team; nothing changes before confirmation. Rescheduling, barber changes and instruction edits remain with staff. Private history is not included.

Requires Appointments and cancellations, an exact branch and the customer's current permission to manage the appointment. Three current time choices are offered; the original appointment changes only after a later YES. Changed services, barber, branch or price need staff. This additional approval applies only to this saved policy revision.

Refresh after changing the SMS line, branch, workflow or source language. Refreshing saves nothing.

Choosing public questions never grants appointment booking. New bookings require a separate current branch approval and an exact customer YES; existing bookings and private history remain separate.