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  • +639526249062TUF SMS · 0949 150 2419 · qa-cebu-studio5 unread · Needs reply · Needs staffOct 26, 2026, 6:57 PM
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+639526249062

TUF SMS · 0949 150 2419 · qa-cebu-studio · active

Needs staff — unassigned · handling version 143

Private intake — owner review is required before this inquiry is shared with the team.

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This changes conversation routing and returns unsent work to the staff pool. Customer records remain separately protected.

  • Incoming SMS

    What, services have I just need haircut

    Received · Oct 26, 2026, 8:57 AM · provider time Oct 26, 2026, 8:57 AM
  • Business AI reply

    Kinsa imong preferred barber or stylist, or first available lang?

    Sent by phone · Oct 26, 2026, 8:57 AM · Original reply evidence
  • Incoming SMS

    First available

    Received · Oct 26, 2026, 8:59 AM · provider time Oct 26, 2026, 8:59 AM
  • Business AI reply

    Unsa nga service imong gusto?

    Sent by phone · Oct 26, 2026, 8:59 AM · Original reply evidence
  • Incoming SMS

    I just need haircut what services have?

    Received · Oct 26, 2026, 8:59 AM · provider time Oct 26, 2026, 8:59 AM
  • Business AI reply

    Unsa nga service imong gusto?

    Sent by phone · Oct 26, 2026, 8:59 AM · Original reply evidence
  • Incoming SMS

    Haircut

    Received · Oct 26, 2026, 9:24 AM · provider time Oct 26, 2026, 9:24 AM
  • Business AI reply

    Unsa nga service imong gusto?

    Sent by phone · Oct 26, 2026, 9:24 AM · Original reply evidence
  • Incoming SMS

    Haircut with carlo tomorroe

    Received · Oct 26, 2026, 10:17 AM · provider time Oct 26, 2026, 10:17 AM
  • Business AI reply

    Choose a service: 1) Classic Haircut PHP 350 2) Skin Fade PHP 450 3) Haircut and Beard PHP 500 4) Kids Haircut PHP 300 Reply with its number.

    Sent by phone · Oct 26, 2026, 10:17 AM · Original reply evidence
  • Incoming SMS

    Haircut with Carlo tomorrow

    Received · Oct 26, 2026, 11:57 AM · provider time Oct 26, 2026, 11:57 AM
  • Business AI reply

    Choose a service: 1) Classic Haircut PHP 350 2) Skin Fade PHP 450 3) Haircut and Beard PHP 500 4) Kids Haircut PHP 300 Reply with its number.

    Sent by phone · Oct 26, 2026, 11:57 AM · Original reply evidence
  • Incoming SMS

    1

    Received · Oct 26, 2026, 11:57 AM · provider time Oct 26, 2026, 11:57 AM
  • Business AI reply

    Carlo Reyes Oct 27, 2026 (PH). 1) 11:00am 2) 11:30am 3) 12:00pm Reply 1, 2 or 3. NEXT for later.

    Sent by phone · Oct 26, 2026, 11:57 AM · Original reply evidence
  • Incoming SMS

    1

    Received · Oct 26, 2026, 11:58 AM · provider time Oct 26, 2026, 11:58 AM
  • Business AI reply

    11:00am selected. What is the full name of the person getting the service (first and last name)?

    Sent by phone · Oct 26, 2026, 11:58 AM · Original reply evidence
  • Incoming SMS

    Mark Johnson

    Received · Oct 26, 2026, 11:58 AM · provider time Oct 26, 2026, 11:58 AM
  • Business AI reply

    Mark Johnson Practice Branch - Fictional 27 Oct 2026 11-11:30am PH Classic Haircut / Carlo Reyes / PHP350 Reply YES to book.

    Sent by phone · Oct 26, 2026, 11:58 AM · Original reply evidence
  • Incoming SMS

    Yes

    Received · Oct 26, 2026, 11:58 AM · provider time Oct 26, 2026, 11:58 AM
  • Business AI reply

    Confirmed: Practice Branch - Fictional 27 Oct 2026 11-11:30am PH. Ref C91E6541015A. Arrive 10-15 mins early. If you are late, your slot may be given to another customer. SMS reminders and permission to request changes by SMS for this booking? Reply YES. No promos.

    Sent by phone · Oct 26, 2026, 11:58 AM · Original reply evidence
  • Incoming SMS

    Yes

    Received · Oct 26, 2026, 11:59 AM · provider time Oct 26, 2026, 11:59 AM
  • SMS permission confirmation

    SMS permissions saved for booking C91E6541015A: appointment texts on; SMS change requests on. Availability and branch settings apply. No marketing. Reply STOP to stop SMS.

    Sent by phone · Oct 26, 2026, 11:59 AM · Original reply evidence
  • Incoming SMS

    I like to cancel

    Received · Oct 26, 2026, 12:02 PM · provider time Oct 26, 2026, 12:02 PM
  • Incoming SMS

    Cancel my appointment

    Received · Oct 26, 2026, 12:55 PM · provider time Oct 26, 2026, 12:55 PM
  • Business AI reply

    Cancellation review: Practice Branch · Fictional. Mark Johnson. Classic Haircut. 2026-10-27 11:00 PHT. Reply YES to cancel. Your appointment is unchanged.

    Sent by phone · Oct 26, 2026, 12:55 PM · Original reply evidence
  • Incoming SMS

    Yes

    Received · Oct 26, 2026, 12:56 PM · provider time Oct 26, 2026, 12:56 PM
  • Business AI reply

    Na-cancel na ang booking C91E6541015A sa Practice Branch · Fictional. Text us kung gusto ka ug bag-ong schedule.

    Sent by phone · Oct 26, 2026, 12:56 PM · Original reply evidence
  • Incoming SMS

    H@ircut with carlo tomorrow

    Received · Oct 26, 2026, 1:18 PM · provider time Oct 26, 2026, 1:18 PM
  • Incoming SMS

    .. H@ircut with carlo tommorow

    Received · Oct 26, 2026, 1:45 PM · provider time Oct 26, 2026, 1:45 PM
  • Business AI reply

    Choose a service: 1) Classic Haircut PHP 350 2) Skin Fade PHP 450 3) Haircut and Beard PHP 500 4) Kids Haircut PHP 300 Reply with its number.

    Sent by phone · Oct 26, 2026, 1:45 PM · Original reply evidence
  • Incoming SMS

    1

    Received · Oct 26, 2026, 1:46 PM · provider time Oct 26, 2026, 1:46 PM
  • Business AI reply

    Carlo Reyes Oct 27, 2026 (PH). 1) 10:00am 2) 10:30am 3) 11:00am Reply 1, 2 or 3. NEXT for later.

    Sent by phone · Oct 26, 2026, 1:46 PM · Original reply evidence
  • Incoming SMS

    1

    Received · Oct 26, 2026, 1:47 PM · provider time Oct 26, 2026, 1:47 PM
  • Business AI reply

    10:00am selected. What is the full name of the person getting the service (first and last name)?

    Sent by phone · Oct 26, 2026, 1:47 PM · Original reply evidence
  • Incoming SMS

    Mark Johnson

    Received · Oct 26, 2026, 1:48 PM · provider time Oct 26, 2026, 1:48 PM
  • Business AI reply

    Mark Johnson Practice Branch - Fictional 27 Oct 2026 10-10:30am PH Classic Haircut / Carlo Reyes / PHP350 Reply YES to book.

    Sent by phone · Oct 26, 2026, 1:48 PM · Original reply evidence
  • Incoming SMS

    Yes

    Received · Oct 26, 2026, 1:49 PM · provider time Oct 26, 2026, 1:49 PM
  • Business AI reply

    Confirmed: Practice Branch - Fictional 27 Oct 2026 10-10:30am PH. Ref EE78627FF1F2. Arrive 10-15 mins early. If you are late, your slot may be given to another customer. SMS reminders and permission to request changes by SMS for this booking? Reply YES. No promos.

    Sent by phone · Oct 26, 2026, 1:49 PM · Original reply evidence
  • Incoming SMS

    Yes

    Received · Oct 26, 2026, 1:50 PM · provider time Oct 26, 2026, 1:50 PM
  • SMS permission confirmation

    SMS permissions saved for booking EE78627FF1F2: appointment texts on; SMS change requests on. Availability and branch settings apply. No marketing. Reply STOP to stop SMS.

    Sent by phone · Oct 26, 2026, 1:50 PM · Original reply evidence
  • Incoming SMS

    What time branch open?

    Received · Oct 26, 2026, 2:04 PM · provider time Oct 26, 2026, 2:04 PM
  • Incoming SMS

    What time branch open?

    Received · Oct 26, 2026, 2:33 PM · provider time Oct 26, 2026, 2:33 PM
  • Business AI reply

    Which branch or city? Reply with a number or branch name: 1. Practice Branch · Fictional 2. TUF® 8 Banawa Centrale 3. TUF® A.S. FORTUNA NEXT = more branches.

    Result unknown — reconcile original · Oct 26, 2026, 2:33 PM · Original reply evidence
  • Incoming SMS

    What time does the practice branch open?

    Received · Oct 26, 2026, 4:19 PM · provider time Oct 26, 2026, 4:19 PM
  • Business AI reply

    Practice Branch · Fictional - 2026-10-26: Open 10am-8pm PHT. Fictional branch; for testing only.

    Sent by phone · Oct 26, 2026, 4:19 PM · Original reply evidence
  • Incoming SMS

    Reschedule

    Received · Oct 26, 2026, 5:01 PM · provider time Oct 26, 2026, 5:01 PM
  • Incoming SMS

    Reschedule

    Received · Oct 26, 2026, 6:47 PM · provider time Oct 26, 2026, 6:47 PM
  • Business AI reply

    Unsa nga date imong gusto? Text ang date. Wala pa mausab imong appointment.

    Sent by phone · Oct 26, 2026, 6:48 PM · Original reply evidence
  • Incoming SMS

    Uestion in English?

    Received · Oct 26, 2026, 6:57 PM · provider time Oct 26, 2026, 6:57 PM
  • Incoming SMS

    Oct 27

    Received · Oct 26, 2026, 6:57 PM · provider time Oct 26, 2026, 6:57 PM
Older messages

Take over this conversation to write a reply.

Reply outcomes

Sent by phone · Oct 26, 2026, 6:48 PM

Business assistant reply c571b12f-c1a5-54d5-a57d-4c57555d9a1c · +639526249062

Open delivery history

Reconciliation reads the original provider attempt. It does not send another SMS.

Sent by phone · Oct 26, 2026, 4:19 PM

Business assistant reply 06d2c2c9-818c-5503-a53f-5c2f346b5b96 · +639526249062

Open delivery history

Reconciliation reads the original provider attempt. It does not send another SMS.

Result unknown — reconcile original · Oct 26, 2026, 2:33 PM

Business assistant reply ec9b183f-9136-5386-814f-1cc7721c8a15 · +639526249062

Open delivery history

Reconciliation reads the original provider attempt. It does not send another SMS.

Sent by phone · Oct 26, 2026, 1:50 PM

Business assistant reply 017754f0-2d24-85c9-9efe-7142a42cd341 · +639526249062

Open delivery history

Reconciliation reads the original provider attempt. It does not send another SMS.

Sent by phone · Oct 26, 2026, 1:49 PM

Business assistant reply d601f251-cc09-5cf9-a3b3-8ade6e344fef · +639526249062

Open delivery history

Reconciliation reads the original provider attempt. It does not send another SMS.

Sent by phone · Oct 26, 2026, 1:48 PM

Business assistant reply 2ffbaf40-3a52-504c-b90c-3b578effb343 · +639526249062

Open delivery history

Reconciliation reads the original provider attempt. It does not send another SMS.

Sent by phone · Oct 26, 2026, 1:47 PM

Business assistant reply d2dd92fa-4b7d-5352-b887-fcd67ad0953c · +639526249062

Open delivery history

Reconciliation reads the original provider attempt. It does not send another SMS.

Sent by phone · Oct 26, 2026, 1:46 PM

Business assistant reply 8f41d1a1-ec43-546f-aeaa-cb7ad62f4c76 · +639526249062

Open delivery history

Reconciliation reads the original provider attempt. It does not send another SMS.

Sent by phone · Oct 26, 2026, 1:45 PM

Business assistant reply cf5ac4f1-d1f3-5b4e-8efa-e5c6df523fd0 · +639526249062

Open delivery history

Reconciliation reads the original provider attempt. It does not send another SMS.

Sent by phone · Oct 26, 2026, 12:56 PM

Business assistant reply b4b88c10-8ca7-5694-a17d-4e5df6d177c1 · +639526249062

Open delivery history

Reconciliation reads the original provider attempt. It does not send another SMS.

Sent by phone · Oct 26, 2026, 12:55 PM

Business assistant reply bd721e8d-95fb-5694-9e77-70c2bc5b0c6a · +639526249062

Open delivery history

Reconciliation reads the original provider attempt. It does not send another SMS.

Sent by phone · Oct 26, 2026, 11:59 AM

Business assistant reply e041df13-5ec6-8788-a291-b19243079738 · +639526249062

Open delivery history

Reconciliation reads the original provider attempt. It does not send another SMS.

Sent by phone · Oct 26, 2026, 11:58 AM

Business assistant reply a2506910-06e8-5f59-bec3-e0a46cae897b · +639526249062

Open delivery history

Reconciliation reads the original provider attempt. It does not send another SMS.

Sent by phone · Oct 26, 2026, 11:58 AM

Business assistant reply 3d1a19a9-7ecf-5ba1-a3ef-9788ff5962b1 · +639526249062

Open delivery history

Reconciliation reads the original provider attempt. It does not send another SMS.

Sent by phone · Oct 26, 2026, 11:58 AM

Business assistant reply 35353517-e83e-5111-8024-e53b184b99ab · +639526249062

Open delivery history

Reconciliation reads the original provider attempt. It does not send another SMS.

Sent by phone · Oct 26, 2026, 11:57 AM

Business assistant reply 14b24954-ccce-5741-96ac-99e486af82e8 · +639526249062

Open delivery history

Reconciliation reads the original provider attempt. It does not send another SMS.

Sent by phone · Oct 26, 2026, 11:57 AM

Business assistant reply 6cfb3f60-5480-567e-8840-d28594a34172 · +639526249062

Open delivery history

Reconciliation reads the original provider attempt. It does not send another SMS.

Sent by phone · Oct 26, 2026, 10:17 AM

Business assistant reply ec1b1472-e3fd-5d89-810f-ccedcdbbf55e · +639526249062

Open delivery history

Reconciliation reads the original provider attempt. It does not send another SMS.

Sent by phone · Oct 26, 2026, 9:24 AM

Business assistant reply f65c14bf-1ece-562c-92ea-5d6eb2ea20c3 · +639526249062

Open delivery history

Reconciliation reads the original provider attempt. It does not send another SMS.

Sent by phone · Oct 26, 2026, 8:59 AM

Business assistant reply 4863931b-9ba8-5238-bb6f-ca1c5267e31c · +639526249062

Open delivery history

Reconciliation reads the original provider attempt. It does not send another SMS.

Sent by phone · Oct 26, 2026, 8:59 AM

Business assistant reply 9c8de776-bfb0-51bc-a1c0-d9a58173fe54 · +639526249062

Open delivery history

Reconciliation reads the original provider attempt. It does not send another SMS.

Sent by phone · Oct 26, 2026, 8:57 AM

Business assistant reply 7f704ad5-aa7a-5d7d-bd83-05573a65cca3 · +639526249062

Open delivery history

Reconciliation reads the original provider attempt. It does not send another SMS.

Sent by phone · Oct 26, 2026, 8:57 AM

Business assistant reply 88a12e9f-c7df-5cf1-8a31-7f80e44f8d2d · +639526249062

Open delivery history

Reconciliation reads the original provider attempt. It does not send another SMS.

Result unknown — reconcile original · Oct 26, 2026, 7:29 AM

Business assistant reply cb4e22fc-9757-54d8-91a2-7e0a95c2413c · +639526249062

Open delivery history

Reconciliation reads the original provider attempt. It does not send another SMS.

Sent by phone · Oct 26, 2026, 7:29 AM

Business assistant reply 526c7871-3be7-549d-862d-dd68e93c9f02 · +639526249062

Open delivery history

Reconciliation reads the original provider attempt. It does not send another SMS.

Older reply intents

Original reply evidence

+639526249062 · cb4e22fc-9757-54d8-91a2-7e0a95c2413c

  • Result unknown — reconcile original · reconcile · provider time Oct 26, 2026, 7:51 AM · received Oct 26, 2026, 7:51 AM
  • Result unknown — reconcile original · callback · provider time Oct 26, 2026, 7:29 AM · received Oct 26, 2026, 7:29 AM
  • Accepted by gateway · dispatch · provider time Oct 26, 2026, 7:29 AM · received Oct 26, 2026, 7:29 AM

Handling history

  • reply · Business assistant · Oct 26, 2026, 6:48 PM · revision 184 / handling 140
  • release · b9e6685c-6d65-4a03-807e-015e17fdc3bc · Oct 26, 2026, 6:46 PM · revision 181 / handling 138
  • takeover · b9e6685c-6d65-4a03-807e-015e17fdc3bc · Oct 26, 2026, 5:17 PM · revision 180 / handling 137
  • service_handoff · Business assistant · Oct 26, 2026, 5:02 PM · revision 179 / handling 136
  • reply · Business assistant · Oct 26, 2026, 4:19 PM · revision 176 / handling 133
  • release · demo-owner · Oct 26, 2026, 3:48 PM · revision 173 / handling 131
  • takeover · demo-owner · Oct 26, 2026, 2:54 PM · revision 172 / handling 130
  • reply · Business assistant · Oct 26, 2026, 2:33 PM · revision 171 / handling 129
  • reply · Business assistant · Oct 26, 2026, 1:50 PM · revision 166 / handling 125
  • reply · Business assistant · Oct 26, 2026, 1:49 PM · revision 163 / handling 123
  • reply · Business assistant · Oct 26, 2026, 1:48 PM · revision 160 / handling 121
  • reply · Business assistant · Oct 26, 2026, 1:47 PM · revision 157 / handling 119
  • reply · Business assistant · Oct 26, 2026, 1:46 PM · revision 154 / handling 117
  • reply · Business assistant · Oct 26, 2026, 1:45 PM · revision 151 / handling 115
  • release · demo-owner · Oct 26, 2026, 1:40 PM · revision 148 / handling 113
  • takeover · demo-owner · Oct 26, 2026, 1:40 PM · revision 147 / handling 112
  • service_handoff · Business assistant · Oct 26, 2026, 1:18 PM · revision 146 / handling 111
  • reply · Business assistant · Oct 26, 2026, 12:56 PM · revision 143 / handling 108
  • reply · Business assistant · Oct 26, 2026, 12:55 PM · revision 140 / handling 106
  • service_handoff · Business assistant · Oct 26, 2026, 12:02 PM · revision 137 / handling 104
  • reply · Business assistant · Oct 26, 2026, 11:59 AM · revision 134 / handling 101
  • reply · Business assistant · Oct 26, 2026, 11:58 AM · revision 131 / handling 99
  • reply · Business assistant · Oct 26, 2026, 11:58 AM · revision 128 / handling 97
  • reply · Business assistant · Oct 26, 2026, 11:58 AM · revision 125 / handling 95
  • reply · Business assistant · Oct 26, 2026, 11:57 AM · revision 122 / handling 93
Older handling changes